We understand that emergencies happen at all hours of the day and night. That is why we are here for our clients, 24 hours a day, 365 days a year. You will always have an on-call veterinarian that you can reach directly, either for just a question or for anything more serious. While our emergency services are primarily for our clients, we are happy to accept non-clients for emergencies if we are available. Our emergency hours are considered 4:00 PM to 7:30 AM Monday through Friday and all day Saturday, Sunday and holidays.
If you believe your pet or livestock is having a medical or surgical emergency, you can reach our on-call veterinarian by calling (507) 665-2371 and following the prompts to route your call to the doctor. All of our emergency services are conducted primarily out of our Le Sueur location if not on-farm.
While money is never on the forethought of our minds during an emergency, we want to be transparent and let our clients know we do have a higher fee structure on our after-hours emergencies.
***NEW COMING FEBRUARY 2021***
We will be introducing a video enabled telemedicine app called Pet Pro Connect soon! Our goal with this new technology is to be able to "see" what our clients are seeing at home with their animals, so we can better give direction and treatment advice. This will be especially helpful for after hours emergencies! This can be in leu of in-person visits if we have already seen your animal(s) within the last year and have established a relationship with them. Telemedicine would allow for better social distancing/safety procedures during COVID and help when weather storms preclude us from getting to the clinic! You'll be able to request time slots, specific doctors, see your pets vaccine history and make payments all in one convenient application! We are excited to be able to offer this new feature for the convenience of our clients and the health of their animals.